Reference

What You Agree To When You Use 789ink

These terms set out the rules that apply to your account — how it's opened, how your wallet activity is handled, and what we each commit to.

Account eligibility rulesDANA, OVO, GoPay wallet conditionsJurisdiction-dependent accessAccount suspension policyTerms update process
789ink What You Agree To When You Use 789ink
HOW WE HANDLE THIS

Account Security and Terms Enforcement at 789ink

We enforce these terms consistently across all accounts. When a wallet verification issue arises — for example, a GoPay number that doesn't match the account holder name — we notify you via your registered contact and pause the affected transaction while the check is completed. Your account data is held securely, and access to it is limited to the teams that need it to operate your account or respond to your queries.

Data Handling

Account and wallet data — including your DANA or OVO details — is stored securely and used only for transaction processing, identity verification, and support resolution.

Cookie Use

We use session cookies to keep your account active during a login and preference cookies to remember your lobby settings across visits on the same device.

Account Security

Every login triggers an OTP sent to your registered mobile number. If you don't recognise a login attempt, lock your account from the security tab immediately.

Requesting Changes

To update registered details — name, mobile number, or linked wallet — submit a change request via account settings with supporting ID. Changes take effect after verification is complete.

TERMS CONTACT

Reach Us About These Terms

If a specific clause here affects your account or your ability to withdraw via DANA, OVO, or GoPay, contact us directly before taking steps that could complicate the resolution. Our support team handles terms-related queries separately from general account help, so flag the nature of your concern when you get in touch.

Team online

Live Chat

Raise a terms or account-access question through live chat. A support agent will confirm the relevant clause and your account status in the same session.

Email Support

For written confirmation of how a term applies to your account, email our team. We respond with a reference number so you can track the resolution.

Account Help Page

Your account dashboard includes a help section where you can submit a terms dispute, attach wallet verification documents, and review past responses.

Questions About Your Rights and Account Terms

These are the terms questions we get most often. If your situation isn't covered here, use the live chat or email route above — we'll point you to the exact clause that applies.

No. All wallet deposits must come from an account registered in your own name. A mismatched wallet will trigger a hold on withdrawals until ownership is verified through our support team.

Access depends on local law and eligible regions. If your region restricts online gaming, these terms do not override that — your account may be suspended and any pending balance handled per our terms.

We send a notice to your registered contact before material changes take effect. Continuing to use your account after that notice counts as acceptance of the updated terms.

Submit a data request through account settings or via email support. Include your account ID and the specific data you want corrected or deleted. We process these within the timeframe set by applicable rules.

Sharing your login, using a wallet not in your name, attempting to open multiple accounts, or accessing the platform from a restricted region are all grounds for suspension under these terms.

Raise a formal terms dispute via email with your account ID and the transaction or decision in question. We'll review it and respond with a written explanation citing the relevant clause.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.