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How Our Legal Terms Apply to Your Account

Everything on 789ink — from how your account is created to how your DANA, OVO, or GoPay wallet connects — operates under a defined set of terms that protect both sides.

Jurisdiction-dependent accessAccount and wallet termsDANA, OVO, GoPay policy contextData handling commitmentsContact rights included

Explore the Lobby Read FAQ

What These Terms Cover and Why They Exist

789ink Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our legal terms define the relationship between 789ink and anyone who opens an account and uses our lobby — including live casino tables, slot rooms, sportsbook markets, and crash games. They set out what we collect, how we use it, and under what conditions your account

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remains active. Because access depends on local law and eligible regions, any use from Indonesia is understood to be in a jurisdiction where such access is lawful for that individual. Payment-related terms are relevant too: when you link your DANA wallet, complete an OVO transfer, or
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send a GoPay payment, those transactions are subject to the same account terms as any other lobby activity. We do not sell your financial data to third parties, and wallet details are handled only for the purpose of processing your deposit or withdrawal. Account verification steps
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— including identity checks before a withdrawal can proceed — exist to maintain the integrity of your account, not to create delays. If a discrepancy appears between your registered name and your e-wallet holder name, our support team will reach out before the transaction moves forward.
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These terms apply from the moment your account is created and remain in effect while it is active.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT PATHS

Reach Us About Any Legal or Policy Question

If you have a question about how our terms apply to your account — whether it's about data handling, wallet linkage, or account closure — our support team is available through the channels below. For issues involving your DANA, OVO, or GoPay transaction records, having your account ID and the transaction reference ready will help us resolve your query faster.

Live Chat Open the chat widget from the lobby footer to speak with our support team directly. Available for account, policy and wallet queries during active service hours.

Email Support Send policy-specific questions, data requests, or account-closure enquiries to our support address. We respond with the information needed to action your request.

Account Help Centre Access the help centre from your account dashboard for policy articles, wallet verification steps, and written answers to common legal and account questions.

HOW WE HANDLE THIS

Data, Security and Your Account Rights at 789ink

Our approach to legal compliance is built around four concrete practices: how we handle the data your account generates, how cookies work on the site, how we secure your wallet connections, and how long we retain your records. Each practice is described below so you know exactly what we do — and what you can ask us to do on your behalf.

Data Handling We collect only the data needed to operate your account — name, contact details, and wallet identifiers for DANA, OVO, or GoPay. No data is sold or shared beyond payment processing and legal obligations.

Cookies and Device Data Our site uses cookies to keep your session active and remember your lobby preferences on mobile. You can manage cookie settings from your browser, though some features may behave differently if all cookies are blocked.

Account Security Each login is protected by OTP verification sent to your registered number. Withdrawal requests go through an identity match step before funds move to your e-wallet, keeping your account balance protected.

Retention and Deletion Rights We retain account data for the period required by applicable law. You can request a data summary or account closure through our support email, and we will confirm the steps and timeline in writing.

Common Questions About Our Terms and Your Rights

These are the questions we actually receive about our legal terms, data practices, and account policies. If your question isn't covered here, contact our support team through the channels listed above — especially for anything involving your DANA, OVO, or GoPay wallet records.

Yes. Access to our lobby depends on local law and is available only where permitted in your region. It is your responsibility to confirm that your use is lawful where you are located.

We collect your name, contact details, and the wallet identifier you use — DANA, OVO, or GoPay. This is used to operate your account and process transactions, nothing more.

Yes. Send a data access request to our support email with your account ID. We will confirm receipt and provide the relevant summary within the timeframe required by applicable policy.

Before funds move to your e-wallet, we match your registered account name against the wallet holder name. If there is a mismatch, support contacts you directly to resolve it before the withdrawal proceeds.

Records are retained for the period required under applicable law. If you close your account, we will confirm in writing what is retained, for how long, and under which legal obligation.

Contact our support email with your account ID and a written closure request. We will walk you through the steps, confirm any outstanding wallet transactions, and provide a timeline for deletion.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How Our Legal Terms Apply to Your Account

Reach Us About Any Legal or Policy Question

Data, Security and Your Account Rights at 789ink

Common Questions About Our Terms and Your Rights

01 Does Indonesian law affect whether I can use 789ink?

02 What personal data does 789ink collect when I open an account?

03 Can I request a copy of the data 789ink holds on my account?

04 How does the identity verification step work before a withdrawal?

05 How long does 789ink keep my account and transaction records?

06 How do I request account closure or data deletion?

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